This phenomenal double digit compounding growth rate is because of its policies over its product and supply chain; eventually leading to competitive advantages over its competitors. The case opens up with a brief discussion of how Crocs came into existence at the very first place.
After reviewing the information in this case study and the Learning Resources for this week, complete the following: Submit and post to the Discussion Board by Day 7 a to word response to the following questions: Assume that you are a judge for the Malcolm Baldrige Award.
Briefly describe the Baldrige Award. State each category of evaluation and describe Crocs' performance in each category. Recommend a point award for each category based on the company's performance. Learning Resources This page contains the Learning Resources for this week.
Be sure to scroll down the page to see all of this week's assigned Learning Resources. Required Resources Readings Schroeder, R. Operations management in the supply chain: Decisions and cases 6th ed. Chapter 8, "Managing Quality" pp.
This chapter discusses different types of quality that may be evaluated, including design quality, safety standards, reliability, and customer service. In addition, the chapter discusses the ISO process certifications and the Baldrige Award that are available to companies that meet certain standards of excellence.
Focus on the definitions provided throughout this chapter. Review and think about the examples and anecdotes provided in the chapters that illustrate the major ideas being conveyed. Consider what you know about quality management principles.
Ask yourself, what skills are necessary for today's operations manager and how do these skills reflect quality management principles? Chapter 9, "Quality Control and Improvement" pp.
Concepts including quality attributes, process capability, and continuous improvement are discussed. Programs for quality management, including Sigma Six, and tools for quality control are presented.
The United States is rapidly moving away from manufacturing to a service-based economy. Pay particular attention to the discussion regarding quality control in the service industries and the unique challenges faced by service businesses in quality measurement and management.
Optional Resources Schroeder, R. Operations management in the supply chain 6th ed.Revolutionizing an Industry’s Supply Chain Model for Competitive Advantage Crocs is one of leading manufacturer and the fastest growing company in the footwear industry.
While it sold its first shoe in , it has reported revenue of $ million in the second quarter of > Crocs: Revolutionizing an Industrys Supply Chain Model for Competitive Advantage Case Analysis. Crocs: Revolutionizing an Industrys Supply Chain Model for Competitive Advantage Case Analysis.
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Stanford, CA: . Read the Crocs: Revolutionizing an Industry’s Supply Chain Model for Competitive Advantage case study. Question Read the Crocs: Revolutionizing an Industry’s Supply Chain Model for Competitive Advantage case study.