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It has around 74 million customers worldwide. It has more than roaming partners in all over the world. It provides range of telephony services and internet services. From the individuals, common customers to several big corporate houses depend upon the infrastructure telecommunication support provided by Etisalat.
It also has operations in Asia and is planning to expand at several places in coming times through mergers and acquisitions. It is provider of voice communication over mobile or fixed line, and data communication, to individuals, enterprises and international telecommunication companies, mobile operators, ISPs, content provider.
It is leader in Middle East and Africa region.
Etisalat is an organization that believes in continuous innovation in products and its services. It provides high technology facilities to its customers. It is very keen towards the quality of services that is being delivered to them. Etisalat has won several awards for customer satisfaction and that's the reason why it is the leading company of the region.
The company management is very good at operating business and expanding in new regions to increase the customer base and also to get the technological support from their partners. It has majority ownership in a leading provider of satellite telephony, Thuraya.
It keeps upgrading the technology presence of the company. Etisalat has deployed 3. This is the clear evidence of the dedication of the company towards the quality and the technology advancement.
The organization also shows corporate social responsibility and intends to provide sustainable value chain with minimum impact on the environment. Entrepreneurial Activity and Innovation It has become the need of the hour that every company needs to improve on the services that it provides.
It is more important for a sector like telecommunications where the competition is so strong that one can't survive on a weaker offering or service delivery.
Under the conditions, Etisalat discovered a very important problem that many of its users were facing. Owing to the shortage of time, much of the conversations on the mobile were generally meant to be very small.
In spite of talking for less than one-third of a minute, the customers had to pay the same as one would pay had he talked for the entire minute.
Now, with huge number of calls, there was a complete wastage of money in this respect. So, Etisalat made an improvement in its services. It introduced the system of pay-by-the-second. Now, the customer would not have to unnecessarily pay when they do not deserve to.
This attracted a number of customers towards using the services of the company. As far as classification of this innovation is concerned, it would fall under the category of developing new and improved services and ways to deliver them.i Abstract This is a study on women entrepreneurship in Bangladesh – Case studies on some selected boutiques of Chittagong.
There are four parts in this paper. There are four parts in this paper. Part 1 is introductory part in which objective, methodology & limitation of the study etc topics are discussed.
Artemis Image Entrepreneurship case study Question 1: Opportunity identification is the first step of any business. A business opportunity with greater market potential stands a greater chance of success. Entrepreneurship Case Essay Sample. What type of arrangement is Edgar using in his business dealings with the firms in Australia, Singapore and Dubai?
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The elements of the exchange process as they occur between Netflix and its customers. Netflix sends DVDs of your choosing in a Netflix envelope, along with return-addressed prestamped envelopes.